What options do I have when calls are forwarded to me?
Since you have the choice of having the call announced or screened, if a call is transferred to you, and you do not press a key to answer the...
Support: pbx
Can I have custom on-hold music?
Yes you can use any music you like for on-hold music. You can also have different music on different extensions. You can even create a custom on-hold commercial mixing...
FreePBX Dial By Name directory
The FreePBX dial by name directory is a convenient feature to be able to dial the actual name of the person and get their extension from your phone. The...
On how many phone numbers does the system try to reach me?
Every extension can attempt to reach someone on up to six different phone numbers in the order of your preference. Callers will hear music-on-hold or your own customized on...
Do I get charged when I check my messages from a phone?
Toll Free: When you check messages through your toll free number, you will be using minutes that count towards your monthly plan. Local: Minutes would be deducted from your...
Does the VOIP service work with my office extensions?
It is possible. Your internal extensions would have to be programmed into the hosting.ca VOIP Mailbox system. Your custom extensions can be programmed into our system to match the...
How long does it take before I can use the VOIP Mailbox service?
FreePBX provisioning will take 2-3 days. This involves activating the numbers and setting up the system for first time use. The PBX can be done in 1 day, SIP...
Does the VOIP Mailbox service require a contract?
No. We bill your credit card monthly. There are long term contracts available with a discount. Please contact us for more information.
Do I need to change my local and long distance carrier?
Your local and long distance calls and your hosting.ca VOIP Mailbox will be together. Calls made through the VOIP Mailbox will be billed accordingly. You will purchase credit and...
What is this Voice Over IP Mailbox PBX service?
hosting.ca’s VOIP mailbox will make your company look more professional and be more productive. It is a toll free and/or local phone number with multiple mailboxes/extensions, live call forwarding,...