Problems with mail delivery to hotmail.com

Earlier today June 3, 2020 there was a report of failed messages being delivered to hotmail.com or outlook.com. We’ve rectified the problem by relaying mail to other servers and...

Hosting Controller and SmarterMail DNS Settings

The following DNS settings are needed for our Hosting Controller Web and SmarteMail hosting. If we host your DNS, set the name servers to: ns3.hosting.ca ns4.hosting.ca If you have...

Plesk Windows POP/IMAP Setup

Setting up an IMAP account in our Plesk Windows hosting services, you’ll need to use a similar configuration, depending on the node you are on. Use the following settings...

Plesk Update

Will be updating our Plesk nodes to a newer version from 1AM PST to 5AM PST on February 23, 2020.

Setup Mail on the iPhone

We’ve added this document to show how to setup mail on the iPhone. Simply follow the screenshots. These instructions were made from an Apple IOS 13.3.1 device. This will...

Free SSL in Plesk Panel

We can use the free Let’s Encrypt icon inside of the Plesk Panel to add SSL to your website for free. Login to your Plesk Panel. And select the...

cPanel Important Links

There are some cPanel important links that you need when accessing critical services like webmail and cPanel. Some easy to remember links are directly set up with your domain....

Plesk SFTP Client Configuration

Configuring secure FTPS for Plesk accounts is very easy. Make sure you have the following pieces of information: Host: node1.hosting.ca (or the relevant server name upon signup)User: your-main-ftp-user-namePassword: your-main-ftp-passwordProtocol:...

cPanel SFTP Configuration

cPanel SFTP configuration step by step. Configuring secure SFTP for cPanel accounts is very easy. Make sure you have the following pieces of information: Host: cpanel1.hosting.ca (or the relevant...

Setup FTPS in cPanel

We’ve created a document on how to setup FTPS in cPanel for you. FTPS and Secure FTP are both different. This is for FTPS. Make sure you have the...