Support: E-Mail FAQ

Setup Mail on the iPhone

We’ve added this document to show how to setup mail on the iPhone. Simply follow the screenshots. These instructions were made from an Apple IOS 13.3.1 device. This will...

Plesk Mail only DNS Settings

The following DNS settings are needed for our Plesk Mail hosting. If you have externally hosted DNS, create the following entries: MX 10 yourdomain.com A  yourdomain.com  14400  72.15.149.141 CNAME...

Hosting Controller Mail DNS Settings

The following DNS settings are needed for our Hosting Controller Web and Mail hosting. Please confirm which plan or cluster of mail services you are subscribed to.  If we...

cPanel POP Setup

This is our cPanel POP Setup document on how to Configure Secure POP with TLS Encryption. Requirements: cPanel Linux Hosting Plan Introduction: This purpose of following documentation is to...

cPanel IMAP Setup

How to Configure Secure IMAP with TLS Encryption on cPanel Services. Introduction: This purpose of following documentation is to provide end users complete configuration steps in sending and receiving...

Setup Plesk IMAP/POP on an Android Phone

Introduction: This purpose of following documentation is to provide end users complete configuration steps in setting up an IMAP/POP account on an Android device. A Samsung S7 Edge was...

Setup Plesk IMAP/POP on the iPhone

Introduction: This purpose of following documentation is to provide end users complete configuration steps in setting up an IMAP/POP account on the iPhone (iOS 12.1.4). An iPhone 6s Plus...

Setup Plesk Linux IMAP POP Mailbox

Setting up an IMAP account in our Plesk hosting plans, you’ll need to use a similar configuration, depending on the node you are on. Use the following settings according...

Change Linux Mailbox Password

If you have a linux email hosting plan and want to change your mailbox password, you can do it inside of the control panel OR within the Roundcube webmail...

An unknown error has occurred in Outlook

Symptoms In Microsoft Outlook, you may receive one of the following error messages when you try to read, send, receive, or delete an email message. Error message 1: An...