Support: Exchange 2016 FAQ

Exchange 2016 IMAP Settings

How to Configure Secure IMAP with TLS Encryption on Exchange 2016. These are the Exchange 2016 IMAP Settings page. The 2019 Exchange IMAP settings are at the end of...

Reset Exchange Mailbox Passsword in Hosting Controller Panel

If you every need to reset your exchange mailbox password, you will need to perform this action inside of the Hosting Controller panel. This panel helps administer most of...

Change Exchange Mailbox Passwords

This is a help document on how to change exchange mailbox passwords in OWA. This document specifically helps users on our Exchange 2016 platform. Prerequisites: Hosted Exchange 2016 Mailbox...

Public Folders in Exchange 2016

Public Folders starting from Exchange 2013 and later versions require an Autodiscover record to be set up. To view Public Folder(s) in your Outlook client, make sure an Autodiscover record is...

Adding DNS SRV in Plesk Panel

Login to plesk. Go to Plesk > Domains > example.com > DNS Settings > SRV record. Add SRV records. NOTE: Do not add an additional underscore “_” character at...

Testing SRV records

To verify if you’ve added the proper DNS SRV record in our system you can run the following commands in a MS-DOS prompt from your Windows based system. This...

Windows 10 and Office Autodiscover Bug

Windows 10 and Office Autodiscover Bug We’ve painfully discovered a problem/bug with users running Windows 10 and older versions of Office 2010 Outlook. This is what we found with...

Disable Autodiscover in Office 365

Disable Autodiscover in Office 365 We’ve been getting reports of users with their Office 365 subscription using their hosted email address (with hosting.ca). All new outlook 365 or Outlook...

Outlook 2010 Disable Autodiscover

Outlook 2010 Disable Autodiscover This is how we setup Outlook 2010 Disable Autodiscover feature. When you have an on premise Active Directory server with no Exchange server, you will...

Exchange 2016/2019 and iOS11 setup

How to setup Exchange 2016 on any iOS11 Device iOS11 pretty much broke the way autodiscover works, and you’ll need to configure the account manually for the time being...